Astroyantrik ("Astroyantrik", "we", "us", "our") is operated by VEDADARSHI LLP, a
limited liability partnership incorporated under the Limited Liability Partnership
Act, 2008 (LLPIN: ADC-4227), and operates astroyantrik.com and the
Astroyantrik mobile apps — the Astroyantrik app for
customers and the Astroyantrik Partner app for astrologers
and pandits (together, the "Platform"), offering Vedic astrology,
numerology, palmistry (AI Hastagya), face analysis (Samudrik), Vastu, Panchang,
Tarot and live consultations with astrologers and pandits. This Privacy Policy
explains what personal data we collect, why we collect it, how it is used,
shared, stored and protected, and the rights you have over it.
By creating an account or using any part of the Platform, you agree to the
collection and use of information as described here. If you do not agree,
please do not use the Platform. This policy is written to be consistent with
India's Digital Personal Data Protection Act, 2023 ("DPDP Act") and other
applicable Indian law.
This document is Astroyantrik's own privacy policy, describing our actual data
practices as implemented on the Platform. It is provided for transparency to
our users and is not a substitute for independent legal advice.
Contents
1. Information we collect
Account information
Name, email address, mobile number, and a hashed password when you register directly.
If you sign in with Google, we receive your Google account name, email and profile
picture from Google. We never see or store your Google password.
Birth & astrological details
To generate a Kundli, Numerology report, Vastu analysis, Panchang, Prashna Chakra,
Matching (Guna Milan), or Life Growth predictions, we collect date of birth, time of
birth, and place of birth (converted to coordinates via a geocoding service) — for
yourself or for anyone else you generate a report for (e.g. a family member).
Photographs — face & palm images
If you use AI Hastagya (palmistry) or Samudrik (face) Analysis, you upload
photographs of your palm/back-of-hand or face. See Section 2
below for how these are specifically handled — they receive stricter protection
than other data on the Platform.
Consultation, chat & call data
Messages and voice notes you exchange with astrologers/pandits in chat, your
ratings and reviews, and metadata for voice/video consultations (start/end time,
duration, billing amount). Voice notes are stored in our cloud storage as part of
that chat's history. Voice/video calls themselves are relayed in real time through
our calling infrastructure provider and are not recorded or stored by Astroyantrik.
WhatsApp interactions
If you message our WhatsApp number (for Kundli generation, AI chat, or booking),
we process those messages through the WhatsApp Business Platform to respond to you.
Payment & wallet data
Transaction amount, order/payment ID, payment status, and wallet balance/cashback.
We never receive or store your card number, UPI PIN, or net-banking
credentials — these are entered directly on our payment partner's secure
page and are governed by their own privacy policy.
iPhone app: purchases made in the iPhone app are processed by Apple
(In-App Purchase). We receive only a confirmation that the purchase succeeded, the product
and the transaction ID — never your Apple payment details, which are governed by Apple's
privacy policy.
Android app: wallet credit bought in the Android app is processed by
Google Play. We receive only a confirmation that the purchase succeeded, the product and
the order ID — never your Google payment details, which are governed by Google's privacy
policy.
Reporting a concern
If you report an astrologer or pandit from inside a chat or call, we store your report
(reason, optional note, and which conversation it relates to) so our team can review it.
If you report an AI-written reply (in AI chat, AI astrologer chat or an analysis chat) using the
"Report" button, we store the text of that reply, your reason and the language you were using, so our
team can review it. We keep nothing else about that chat for this purpose.
Astrologer / Pandit applicant data
If you apply to join as an astrologer or pandit, we additionally collect
professional details, experience, sample audio/photos, and — once onboarded —
bank account details solely for paying out your consultation earnings/withdrawals.
Technical & usage data
IP address, browser/device type, pages visited, and approximate usage patterns,
collected automatically via cookies and Google Analytics on the website (see
Section 7). In the mobile apps we also collect a
push-notification token for your device, and — only if the app crashes or hits an
error — a crash report (device model, operating-system and app version, and the
technical details of the error) so we can fix it.
Communications with us
If you email or message our support, we keep that correspondence to resolve your
query and for our records.
2. Face & palm photographs — special handling
Photographs uploaded for Face (Samudrik) or Palm (Hastagya) Analysis are treated
as sensitive and are handled with additional safeguards:
- Stored in private cloud storage (Cloudinary), not publicly
accessible — access is only via short-lived, signed URLs.
- Used only to generate the specific analysis/report you requested.
- Processed through an AI vision pipeline that extracts physical features
(e.g. line/mount patterns on a palm, facial proportions) and matches them
against our own astrological rule database — the extraction step and the
interpretation step are kept separate by design.
- Subject to a defined retention period after which images are purged, with an
audit trail of that deletion.
- Never used to infer race, caste, religion, health conditions, or any other
protected characteristic, and never used for facial-recognition/identity
matching against other people or services.
- Reports generated from these photographs are traditional astrological
interpretations (Samudrika Shastra / Hasta Samudrika Shastra), not
medical or psychological diagnoses, and are clearly labelled as such
with a non-diagnosis disclaimer.
3. Mobile app permissions
The apps ask for a permission only when you use the feature that needs it, and
you can refuse or withdraw it at any time in your phone's settings — only that
feature stops working.
| Permission | Used for |
|---|
| Camera | Video consultations, and taking palm/face/room photos for
Hastagya, Samudrik and Vastu analysis |
| Microphone | Voice and video consultations, and recording voice notes in
chat |
| Photos / media | Choosing an existing photo from your gallery to upload for
analysis — only the photo you pick is accessed |
| Notifications (including full-screen incoming-call alerts) | Alerting you
to incoming consultation calls and chats — also on the lock screen — plus booking,
wallet and consultation updates |
The apps do not access your contacts, SMS, call logs or precise
location. Your birth place is a place name you type in, not your phone's location.
4. How we use your information
- To generate the astrology, numerology, palmistry, face-analysis, Vastu,
Panchang and Tarot content you request.
- To connect you with astrologers/pandits for chat, voice and video
consultations, and to bill those consultations correctly.
- To process payments, top up your wallet, apply cashback, and maintain
transaction records.
- To personalise your dashboard (e.g. daily Rashifal, saved Kundlis).
- To send transactional notifications (booking confirmations, OTPs, wallet/
consultation updates) via SMS, email, WhatsApp or push notification.
- To operate our AI Chat feature, where your messages are sent to our AI
provider (Anthropic) solely to generate a response to you.
- To detect and prevent fraud, spam and abuse (including reCAPTCHA verification
and rate-limiting on login/signup/OTP).
- To respond to support requests and enforce our Terms.
- To understand aggregate usage of the Platform and improve it.
- To comply with applicable law (e.g. tax and payment-audit record-keeping).
We do not sell your personal data to third parties, and we do not
use your birth details or uploaded photographs for advertising targeting.
5. Legal basis for processing
We process your personal data on the basis of your consent (given when you sign up,
submit a form, or upload a photograph for analysis), to perform our contract with
you (delivering the service/report you paid for or requested), and, in limited
cases, to comply with a legal obligation (e.g. maintaining payment records) or for
our legitimate interest in keeping the Platform secure and functioning. You may
withdraw consent at any time as described in Section 10; this
may limit your ability to use features that depend on that data.
6. Who we share data with
We share the minimum data necessary with the following categories of service
providers, each bound by their own security/privacy obligations, strictly to
operate the Platform — never for their independent marketing use:
| Provider / Category | Purpose | Data involved |
|---|
| Razorpay | Payment processing | Order amount, contact details for the transaction |
| Cloudinary | Private image storage | Face/palm photos, blog/astrologer images |
| Agora | Voice/video call infrastructure | Real-time call media (not stored by us) |
| Anthropic (Claude API) | AI Chat & photo-feature extraction | Chat messages / extracted image features |
| Google (Analytics, OAuth login, reCAPTCHA) | Usage analytics, sign-in, bot protection | Usage data; account info if you use "Sign in with Google" |
| MSG91 | SMS delivery (OTP, alerts) | Mobile number, message content |
| WhatsApp Business Platform (Meta) | WhatsApp bot conversations | Your WhatsApp number and messages to our bot |
| LocationIQ | Converting a birth place into map coordinates | Place name you enter |
| Expo & Google Firebase Cloud Messaging | Delivering push notifications and app updates to the mobile apps | Device push token, notification content |
| Sentry | Crash and error reporting for the mobile apps | Device model, OS/app version, error details |
| MongoDB Atlas / Render | Database & application hosting | All Platform data, as our infrastructure providers |
We may also disclose information where required by law, court order, or a valid
request from a government/regulatory authority, or to protect the rights, safety
and security of Astroyantrik, our users, or the public.
If an astrologer/pandit you consult needs to see relevant details (e.g. your
Kundli, or the chat/call history of that specific consultation) to serve you, that
is shared with them for that purpose only.
7. Cookies & tracking technologies
We use a session cookie to keep you logged in (set as HTTP-only, secure, and
SameSite-restricted so it can't be read by scripts or sent cross-site). We use
Google Analytics (GA4) cookies to understand aggregate traffic and usage patterns,
and Google reCAPTCHA to block automated abuse on forms. You can block or delete
cookies in your browser settings, but disabling the session cookie will prevent you
from staying logged in.
8. Data retention
- Account & profile data: retained while your account is
active, and for a reasonable period after in case you return, unless you request
deletion.
- Face/palm photographs: retained only for a defined, limited
period needed to serve and support your report, then purged (see
Section 2).
- Consultation & chat history: retained so you can revisit
past readings, and to resolve any dispute about a paid consultation.
- Payment/transaction records: retained for the period required
under Indian tax and financial record-keeping requirements.
- Where data is no longer needed for these purposes and you have no legal or
contractual reason requiring us to keep it, we delete or anonymise it.
9. Data security
We apply industry-standard safeguards, including: encrypted connections (HTTPS)
across the Platform; passwords hashed (never stored in plain text); HTTP-only,
secure, SameSite session cookies; rate-limiting on login, signup and OTP
endpoints; strict admin-only access controls on internal tools; private,
signed-URL-only storage for face/palm photographs; and signature verification on
incoming payment and WhatsApp webhook events to block forged requests. No method of
transmission or storage is 100% secure, but we work to protect your data using
practices appropriate to its sensitivity.
10. Your rights
Under the DPDP Act and applicable Indian law, you have the right to:
- Access the personal data we hold about you.
- Correct or update inaccurate or incomplete data (e.g. via
your Profile page for basic details).
- Withdraw consent for a specific processing activity at any
time, and request erasure of your personal data, subject to our
need to retain certain records for legal/financial compliance.
- Nominate another individual to exercise these rights on your
behalf in the event of your death or incapacity.
- Grievance redressal — raise a complaint about how your data
has been handled (see Section 16).
To exercise any of these rights, contact us using the details in
Section 16. We will respond within a reasonable timeframe
and may need to verify your identity first.
11. Deleting your account
You can delete your Astroyantrik account at any time, free of charge:
- In the Astroyantrik app: open the menu (☰) → Delete Account /
खाता हटाएं and confirm.
- On the website: log in at astroyantrik.com → Profile →
Delete account and confirm.
- By email (for example if you can no longer log in, or you are an
astrologer or pandit using the Astroyantrik Partner app): write to
astroyantrik@gmail.com
with the subject "Account deletion request" from your registered email address, or
mention your registered mobile number. We verify the request and complete it within
30 days.
What is deleted: your name, email address, mobile number,
password, Google/Instagram sign-in link, saved Kundlis (including the birth details of
family members you saved), and your devices' push-notification tokens. You are
logged out and the account can no longer be used.
What is kept, without your identity: records of payments,
wallet transactions and consultations (with their chat history) are retained, linked
only to an anonymous "Deleted User" record, for the period required under Indian tax
and financial record-keeping rules and to resolve any dispute about a paid
consultation. Face/palm photographs are purged on their normal retention schedule
(Section 2). Any balance left in your wallet is forfeited on
deletion — the app and website warn you and ask you to confirm before this happens.
For astrologers and pandits, payout and tax records are kept for the legally
required period after the account is closed.
12. Children's privacy
The Platform is intended for users aged 18 and above, and account holders must be
18+. We do not knowingly allow anyone under 18 to create an account. Generating a
Kundli or report for a minor (e.g. a parent creating their child's birth
chart) is permitted and does not make the minor an account holder or data
principal in their own right. If we become aware that a minor has created an
account, we will take steps to close it.
13. Where your data is processed
Some of our service providers (see Section 6) may process
or store data on servers located outside India. Where this happens, we rely on
providers with appropriate security and contractual safeguards for handling your
data.
14. Third-party links
The Platform may link to third-party sites (e.g. our shop's product pages, blog
references, social media). This Privacy Policy does not cover those sites — please
review their own privacy policies separately.
15. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our
practices or applicable law. The "Last updated" date at the top of this page will
change accordingly, and for material changes we will provide a more prominent
notice on the Platform.
For any question about this Privacy Policy, to exercise your data rights, or to
raise a grievance about how your personal data has been handled, contact:
VEDADARSHI LLP (LLPIN: ADC-4227)
Dr. Shyam Jha, Founder & Designated Partner
Email: astroyantrik@gmail.com
Phone: +91-90 139 13 789
Registered address: Village Rajour Madhepur, Bhith Bhagwanpur, Madhepur, Jhanjharpur, Madhubani - 847408, Bihar, India
We aim to acknowledge grievances
promptly and resolve them within a reasonable time.
