These Terms of Service ("Terms") govern your access to and use of astroyantrik.com and
the Astroyantrik mobile app (together, the "Platform"), operated by Astroyantrik
("Astroyantrik", "we", "us", "our"). The Platform offers Vedic astrology, numerology,
palmistry (AI Hastagya), face analysis (Samudrik), Vastu, Panchang, Tarot, and live
consultations with independent astrologers and pandits, along with a shop and wallet
system. By creating an account or using any part of the Platform, you agree to these
Terms. If you do not agree, please do not use the Platform.
This document describes Astroyantrik's actual terms of use as implemented on the
Platform. It is provided for transparency to our users and is not a substitute for
independent legal advice. See also our
Privacy Policy,
which governs how we handle your personal data.
Contents
1. Eligibility & your account
You must be 18 years or older to create an account or purchase a consultation on the
Platform. Generating a Kundli or report for someone else (e.g. a parent
generating their child's birth chart) is permitted and does not require the person the
report is about to hold an account themselves.
You are responsible for the accuracy of the information you provide (including birth
date, time and place) and for keeping your account credentials confidential. You are
responsible for all activity that happens under your account. Notify us immediately if
you suspect unauthorised access.
2. Nature of our services
Astrology, numerology, palmistry, face analysis, Vastu and Tarot are traditional belief
systems. Any Kundli, prediction, remedy, compatibility score, palmistry/face-analysis
report, or astrologer/pandit opinion you receive on the Platform is offered for
informational, guidance and entertainment purposes. It is not
a substitute for professional medical, psychological, legal, financial or investment
advice, and must not be treated as one. Decisions about your health, finances,
relationships or legal matters should be made with a qualified professional, not solely
on the basis of content from this Platform.
3. Services offered
- Free tools: basic Kundli generation, daily Panchang, and limited AI
chat, among others, as made available on the Platform from time to time.
- Paid reports: detailed Kundli, Numerology, Lal Kitab, Vastu, AI
Hastagya (palmistry) and Samudrik (face analysis) reports, purchased individually or
unlocked via a subscription plan.
- Live consultations: chat, voice and video consultations with
astrologers and pandits, billed per minute from your wallet balance.
- Puja & pandit bookings: booking a pandit for a puja/ritual
service.
- Shop: purchase of physical products (e.g. gemstones, remedy items)
listed on the Platform, fulfilled and shipped to you.
We may add, modify, or discontinue any feature or service at any time.
4. Astrologers, pandits & consultations
Astrologers and pandits on the Platform are independent practitioners, not employees of
Astroyantrik. We verify their application before onboarding them, but the specific
readings, opinions, and remedies they give during a consultation are their own
professional interpretation, and Astroyantrik does not guarantee the accuracy or outcome
of any consultation.
Voice/video consultations are relayed in real time through our calling infrastructure
provider and are not recorded or stored by Astroyantrik. Please treat astrologers and
pandits with respect; abusive behaviour towards them (or by them towards you) can be
reported to us and may result in account/profile action.
5. Payments, wallet & subscriptions
Wallet
Paid consultations, and certain reports, are paid for using your Astroyantrik wallet
balance. You add money to your wallet via Razorpay; we never receive or store
your card number, UPI PIN, or net-banking credentials — these are entered
directly on our payment partner's secure page. Wallet balance can only be used within the
Platform and is not withdrawable to a bank account or transferable to another user, except
through our Refer & Earn program's own defined reward mechanics.
Subscription plans
Premium Subscription plans (Monthly / Annual) are one-time purchases valid for the
stated duration from the date of purchase. They do not auto-renew — no
recurring payment is set up, and you will need to purchase again to continue premium
access after your plan expires.
Pricing
Prices shown on the Platform are in Indian Rupees (INR) and are inclusive of applicable
taxes unless stated otherwise. We may change prices for future purchases at any time;
changes do not affect a purchase you have already made.
6. Cancellations & refunds
- Shop orders: you can self-service cancel a shop order from your
Order Tracker while it is still in "Processing" status. Once an order has shipped, it
can no longer be cancelled through the Platform.
- Live consultations (astrologer/pandit chat, voice, video): billed
per minute as the consultation happens. If a consultation is disrupted or unsatisfactory
(e.g. a call disconnects or does not go as expected), the astrologer/pandit can issue a
refund of the charged amount back to your wallet at their discretion; you may also
contact us to raise the issue.
- Puja/pandit bookings: please contact us as early as possible if you
need to cancel or reschedule a booking; these are handled case-by-case rather than
through an automatic self-service cancel at this time.
- Digital reports (Kundli, Numerology, Vastu, Hastagya, Samudrik, PDF
downloads, etc.): being instantly-generated digital content, these are generally
non-refundable once generated, except where the report could not be generated due to a
fault on our end — contact us in that case.
- Wallet top-ups: money added to your wallet is non-refundable to your
original payment method; it remains available as wallet balance for use on the
Platform.
For any refund or cancellation issue not covered above, contact us using the details in
Section 15 and we will review it in good faith.
7. Acceptable use
You agree not to: impersonate another person; upload photographs of anyone other than
yourself (or someone you have permission to act for) for Hastagya/Samudrik analysis;
use the Platform for any unlawful purpose; attempt to bypass rate-limiting, security
controls, or access another user's account or data; scrape, reverse-engineer, or
resell Platform content or reports commercially without our permission; or abuse,
threaten, or harass astrologers, pandits, or other users/staff.
8. Intellectual property
The Platform's software, design, rule-engines, and original written content (excluding
content you submit) are owned by Astroyantrik or its licensors. Reports generated for you
are for your personal, non-commercial use. You retain ownership of the personal
information and photographs you submit; by submitting them you grant us the limited
right to process them solely to provide you the requested service, as described in our
Privacy Policy.
9. Third-party services
The Platform relies on third-party providers (payment processing, cloud storage, calling
infrastructure, AI processing, analytics, SMS, and WhatsApp Business Platform) to operate
— see our Privacy Policy for the full list. Your use
of any linked third-party site or service is governed by that provider's own terms.
10. Disclaimers
The Platform and all content on it are provided "as is" and "as available". While we
take reasonable care in building our astrological engines and onboarding astrologers/
pandits, we do not warrant that reports, predictions, or consultations will be accurate,
complete, or achieve any particular outcome for you. Astrological, numerological,
palmistry and face-analysis reports are not medical or psychological diagnoses; see
Section 2.
11. Limitation of liability
To the maximum extent permitted by applicable Indian law, Astroyantrik shall not be
liable for any indirect, incidental, or consequential loss arising from your use of the
Platform, or from decisions you make based on content, reports, or consultations obtained
through it. Our total liability for any claim relating to a specific paid service is
limited to the amount you paid for that specific service.
12. Suspension & termination
We may suspend or terminate your account if you violate these Terms, engage in fraud or
abuse, or misuse the Platform. You may stop using the Platform, or request account
deletion, at any time by contacting us — see our Privacy
Policy for how we handle a deletion request.
13. Governing law & disputes
These Terms are governed by the laws of India. Any dispute arising out of or in
connection with these Terms or your use of the Platform will first be attempted to be
resolved amicably by contacting us directly (see Section 15) before
any formal proceeding. Subject to that, the courts at Madhubani, Bihar shall have
exclusive jurisdiction.
14. Changes to these Terms
We may update these Terms from time to time to reflect changes in our services or
applicable law. The "Last updated" date at the top of this page will change accordingly,
and for material changes we will provide a more prominent notice on the Platform.
Continuing to use the Platform after a change takes effect means you accept the updated
Terms.
For any question about these Terms, contact:
Dr. Shyam Jha, Founder, Astroyantrik
Email: astroyantrik@gmail.com
Phone: +91-90 139 13 789
Registered address: Village Rajour, PO Fataki Kutti, Madhepur, Madhubani, Bihar 847408, India